contact

Main Office Address:
8362 Pines Boulevard, Suite 289
Pembroke Pines, Florida 33024
Telephone: 954-731-6340
Fax: 954-731-6606

Wall Street Office: Address
110 Wall Street, 11th Floor
New York, New York 10005
 

List of available courses
CK 300 Healthcare Collection Techniques for Healthcare & Hospital Staff- Caribbean
CK 400 Healthcare Collection Management for Managers & Supervisors- Caribbean Topics
CK 500 Credit & Collection Management (Consumer and Collection Topics for Managers & Supervisors)
CK 600 Debt Collection Management Strategies for Managers & Supervisors
CK 700 Debt Collection Strategies & Techniques for New &Experienced Collectors
CK 800 Customer Service, Marketing & Sales Techniques for Sales & Customer Service Representatives and all Front Line Staff
CK 900 Customer ervices & Communication Techniques for Hotel & Hospitality Industry Front Line Staff
CK 1000 Marketing & Public Relation Techniques for Hotel & Hospitality Industry - Managers & Supervisors
CK 1100 Marketing & Public Relation Techniques for Public & Private Sector Corporations - Managers & Supervisors
CK 1200 Hotel & Hospitality Operation for the 21st Century for Managers & Supervisors
CK 1300 Human Resources Management for Hotel & Hospitality Industry Managers & Supervisors
CK 1400 Human Resources Management for Private & Public Sector Corporations for Managers & Supervisors
CK 1500 Hospitality Law: Hotel, Travel & Tourism Industry
CK 1600 Sexual Harassment & Discrimination Compliance for Hotel & Hospitality Industry
for Managers & Supervisors
CK 1700 Sexual Harassment & Discrimination Compliance for Private & Public Sector Corporations for Managers & Supervisors
CK 1800 Customer Service Techniques for Airports Front Line Staff, as well as, Customs & Immigration Officers
CK 2000 Supervisory Management Techniques for Private & Public Sector Corporation
CK 2001 Supervisory Management Techniques for Hotel & Hospitality Industry
CK 2002 Stress & Time Management Techniques for Managers & Supervisors
CK 2003 Leadership & Communication Techniques for Managers & Supervisors
CK 2004 Coaching, Mentoring & Teambuilding Techniques for Managers & Supervisors
CK 2005 Recruitment, Interviewing & Selection Process Techniques for Managers & Supervisors
CK 2007 Training Design and Presentation Delivery (Train the Trainer)
CK 2009 Management Strategies & Techniques for Managers & Supervisors
CK 2100 Project Management & Goal Setting Strategies
CK 2200 Hotel Reservation & Customer Service Procedures for Front Line Staff
CK 2300 Housekeeping & Customer Service Procedures
CK 2400   Loss Prevention & Hotel Security Procedures
CK 2500 Small Business Formation & Development for Newer Inexperienced Business Owners
CK 2600 Teambuilding & Empowerment Techniques for Team Leaders & Supervisors
CK 2700 Administrative Assistant Procedures for All Clerical Staff
CK2800 Call Center (Telemarketing) & Sales Procedures for Call Centers for Front Line Staff
CK 2900 Pharmacy Technician Procedures
CK 3000 Risk Management Procedures & Techniques
CK 3100 Consulting Management Strategies
CK 3200 Crisis Management Procedures & Techniques
CK 3500 Hotel Front Desk Operations
CK 3600 Hotel Safety & Security
CK 3700 Hotel Maintenance & Repair
CK 3800 Housekeeping & Laundry Operations Housekeeping Standards & Procedures
CK 3900 Food & Beverage Procedures - Standards Operating Procedures
CK 4000 Disaster Preparedness Procedures & Strategies
CK 4500 Anti-Money Laundering Supervision and Compliance
CK 4600 Payment and Securities Systems Management (For Banks &Financial Sectors)
CK 4700 Business Continuity Planning and Management
CK 4900 Fraud and Loss Prevention Supervision (For Banks & Financial Sectors)
CK 5100 Performance Review Management
CK 5200 Call Center Supervision and Management
CK 5600 Customer Service Supervision and Management
CK 5900 Banking and Financial Services Management (For Banks & Financial Sectors)
 
  • "Effective sales and customer service techniques are critical to most corporations." 
  • "Effective debt collection techniques will increase the cash flow and profits of most corporations."
 

2008 Tuition Costs
1 (CK 500) Credit & Collection Management - Consumer & Commercial US $1870.00
2 (CK 600) Debt Collection Management - Managers & Supervisors
US $1870.00
3 (CK 700) Debt Collection Strategies for New & Experience Collectors US $1750.00
4 (CK 800) Customer Service, Marketing & Sales Techniques US $1285.00
5 (CK 1000) Marketing and Public Relations for Hotel & Hospitality US $1780.00
6 (CK 1100) Marketing & Public Relations - Private & Public Sector Corporations US $1780.00
7 (CK 1200) Hotel & Hospitality Operations and Supervision US $1375
8 (CK 1400) Human Resource Management - Private & Public Sector Corporations US $1780.00
9 (CK 1600) Sexual Harassment and Discrimination Compliance Procedures US $720.00
10 (CK 1800) Customer Service and Airport Security Screening Procedures US $1480.00
11 (CK 2000)Supervisory Management Techniques - Private & Public Sector Corp. US $1485.00
12 (CK 2007) Training Design & Presentation Delivery (Train the Trainer) US $1870.00
13 (CK 2009) Management Strategies & Techniques US $1870.00
14 (CK 2100) Project Management & Time Management US $1870.00
15 (CK 3000)Risk Management Procedure & Techniques US $1870.00
17 (CK 3200) Crisis Management Procedure & Techniques US $1870.00
18 (CK 3500)Hotel Front Desk Operations and Supervision US $680.00
19 (CK 3800) Hotel Housekeeping and Laundry Operations Supervision US $680.00
20 (CK 3900) Hotel Food and Beverage Procedures and Supervision US $680.00
21 (CK 4000) Disaster Preparedness Supervision and Management US $1870.00
22 (CK 4500)Anti-Money Laundering Compliance Procedures and Supervision US $1870.00
23 (CK 4600) Payments and Securities Systems Management US $1780.00
24 (CK 4700) Business Continuity Planning Procedures and Supervision US $1870.00
25 (CK 4900Fraud and Loss Prevention Supervision - Banking and Financial US $1780.00
26 (CK 5100) Performance Review Management US $1480.00
27 (CK 5200) Call Center Management and Supervision US $1780.00
28 (CK 5600) Customer Service Management and Supervision US $1780.00
29 (CK 5900) Banking and Financial Services Management US $1870.00
On-Site Or In-House Training Can Be Arranged
 
 
Home Page Collection Agency Testimonials by Various Countries
2010 Training Schedule Ways to Contact Us List of Courses
2010 Training Brochure Testimonials From Various Participants On Site Training
Course Outline, Cost and Location Self Study Manuals Debt Collection Manuals 222
Debt Collection Manuals 444 Debt Collection Manuals 555 How to Order
How to Register Tuition Cost List of Our Clients
Job Placement Video Training Benefits to you
General Testimonials