Tax and revenue collection procedures
Various ways to achieve collection goals
Various ways to collect government revenue on the telephone and face-to-face
Various ways to create urgency when collecting government taxes or revenue
Various ways to resolve disputed tax collection – disputes
Various ways to identify tax or revenue avoiders
The steps in a revenue and tax collection call
Writing effective revenue and tax collection letters
The main causes for delinquent tax payers
The importance of good telephone delivery
Ways to prepare yourself for the actual collections call
Ways to close a revenue and tax collection call
Ways to add urgency to your telephone demands
Negotiation skills for revenue and tax collectors
Ways to prepare for negotiation as a tax collector
Ways tax collectors can make concessions wisely
Revenue and tax collector’s job description
Productivity requirements of revenue and tax collectors
Ways to identify and collect from delinquent tax payers
Ways tot make effective partial payment arrangements for delinquent tax payers
Effective ways to identify a tax payer’s assets
Your professional role in assisting the revenue and tax compliance department
Ways to close a revenue and tax collection call
The role of various front-end departments in conjunction with the tax assessment department
The need for proper data application
The role of customer service and customer support to the tax and revenue compliance department
Data intake application procedures
Problem resolution techniques for the tax and revenue compliance officers
Face-to-face revenue and tax collections procedures
Various ways to understand and resolve tax audit queries and disputes

Plus Several Other Topics!

Cost of Course US $1,780.00