CK 2000 - Supervisory Management Training
TRAINING LOCATION:
DOMINICA - FORT YOUNG HOTEL, TEL: 767-448-5000
MARCH 14-16
EMAIL:COLLECT@GATE.NET
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Summary of Topics to be Covered
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Vision / Mission of Organizations
Goals and Direction of Organizations
Job Description: Personnel Specification
Performance Reviews
Documenting Employee Discipline
The Incident Dairy
Disciplinary Procedures
Progressive Discipline: Termination Procedures
Recruitment and Selection
Personnel Files and Record-Keeping
Incident Reports
The Administrative Skills of Supervisory Management
The Soft Skills of Supervisory Management
Health and Safety Policies and Procedures
Emergency Disaster-Preparedness
Termination Policies and Procedures
Understanding and Interpreting Collective Bargaining Procedures
Effective Communication
Staff Meeting Techniques
Rewards, Recognition, and Incentives
Motivation and Empowerment
Various Ways to Delegate Work and Tasks
Coaching and Mentoring Techniques
Succession Planning Strategies
Implementation of Team Effort
Time Management Techniques
External and Internal Recruitment
Some Discrimination and Sexual Harassment Issues
Dealing with Staff Internal Confidential Matters
New Employee Orientation Program
Employee Assistance Program
Dealing with Burn-out and Fatigue
Corporate Mission and Vision
Staff Orientation
Industrial Psychology
Theory X and Y
Maslow’s Hierarchy of Needs
Herzberg’s Motivation Theory
Documenting Performance Reviews
Summary Benefits of Performance Appraisals
Supervisory Management Self-Assessment Evaluation
Team Effort and Group Effort Guidelines
Motivational and Empowerment Requirements for Supervisors
Identifying Various Training Needs Requirement
Supervisory Skills of a New Supervisor
A Practical Approach to Performance Management
Plus additional topics!
Cost of course US $1,780.00. This includes training manual, coffee break and lunch.
Training commences 9:00 A.M. to 4:00 P.M.