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Main Office Address:
8362 Pines Boulevard, Suite 289
Pembroke Pines, Florida 33024
Telephone: 954-731-6340
Fax: 954-731-6606
Wall Street Office: Address
110 Wall Street, 11th Floor
New York, New York 10005
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Testimonials From Various Participants |
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51. CK 2000, Supervisory Management Techniques
“I would recommend this program because it covers many relevant areas that involves solid general information given with specific examples.”
Michelle Huber, Parish Secretary, St. Ignatius Catholic Church, Cayman Islands
52. CK 2000, Supervisory Management Techniques
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This is a comprehensive and practical course which covers a myriad of issues and tactics relative to supervisors and managers. I would absolutely recommend this course to others because supervisory management is clearly not an issue of ‘watchdog’ type management or promotion based on tenure, age or educational background; Too often managers are selected based on their tenure when effectiveness is not guaranteed. Taking this course will definitely minimize, if not eliminate this problem.”
Edward Howard, Deputy Managing Director, National Roads Authority, Cayman Islands
53. CK 600, Debt Collection Management
“Everything in the program was valuable and will be used in the immediate future. I would recommend this program to others because it teaches to plan, respect each other, manage and most importantly improve.”
Tumbalena Carter, Customer Service Supervision, Provo Water Company, Turks & Caicos
54. CK 600, Debt Collection Management
“The program is deeply relevant to the development of supervisors and managers as it encompasses practical case study relevant to managing worker and work and to be superior in collecting debt. It’s a comprehensive course that wasn’t limited to the collection of debt but also the whole value of how to handle people in general and how to get the work done in a practical and timely manner.”
Ronnett Malcolm, Senior Collections Agent, Jamaica Public Service Company Limited, Jamaica
55. CK 600, Debt Collection Management
“The information was professionally presented and the presenter obviously is highly qualified for this area and highly motivated which adds credibility to the program."
Ian Nathaniel, Collections Officer, Development Bank of the Virgin Islands, Tortola, B.V.I
56. CK 700, Debt Collection Strategies
“I would recommend this program because untrained collectors are obviously missing steps that this course has to offer.”
Brigitte Lake, Supervisor of Credit Administration, The Winward Islands Bank Ltd., St. Maarten
57. CK 700, Debt Collection Strategies
“I would recommend this course to others because it is very informative and refreshing. The tutor delivers very effectively and is knowledgeable. I wish all the banking courses I’ve done was this effective.”
Charlton Paryag, Credit Control Centre, Grenada Co-operative Bank Ltd., Grenada
58. CK 600, Debt Collection Management
“I found all areas to be very relevant. The content, materials and experience are very much practical in our changing environment/society.”
Henry Sunders, Revenue Controller, Ministry of Finance, Grand Turks & Caicos
59. CK 600, Debt Collection Management
“The majority of the program was extremely valuable as it relates to the cross section of debt collections, and each area was important for my development.”
Perry Thompson, Collections Dept., Manager Collections, Bank of Bahamas, Nassau
60. CK 600, Debt Collection Management
“Interaction with the other participants allowed us to have a clear understanding of how others deal with similar situations”.
Stuart Taylor, Deputy Revenue Controller, Reserve Control Unit, Turks & Caicos
61. CK 2000 – Supervisory Management
“This is a program that supervisors and managers could benefit from and also those who aspire to be a supervisor or manager.”
Desiree Lewis, Under Secretary, Ministry of Finance, Turks & Caicos
62. CK 700 – Debt Collection Strategies
“Skip tracing, letter writing and the different steps on collection were the most intriguing because it can be used effectively in my job.”
Rosalyn Webster, Sr. Mortgage Loan Officer, Government Employees Retirement System, USVI
63. CK 700 – Debt Collection Strategies
“Pre-Planning steps to the Collection Call is a valuable technique that I will share with my subordinates. Not all businesses have a ‘collection agency’ and this training can definitely lead to a start up process.”
Teresita Jarvis, Loans Processing Manager, Government Employees Retirement System, USVI
64. CK 2000 – Supervisory Management
“The course has enlightened me on how to become a more progressive and efficient supervisor. The overall presentation was well put together and was demonstrated quite professionally. It has improved my effectiveness in many areas and I would definitely recommend it to help others.”
– Richard Williams, Supervisor, Tortola Exterminating Services, Ltd, British Virgin Island
65. CK 2000 – Supervisory Management
“The program has certainly taught me more about becoming a better supervisor.”
– Edmonton Liburd, Supervisor, Nevis Electricity Company Ltd., Nevis
66. CK 2000 – Supervisory Management
“The course gave me a broader understanding of what my role as a supervisor should be. It has allowed me to evaluate what I have been previously doing wrong and now incorporate what I learned to be a more efficient supervisor. I have now been made aware of the importance of my responsibility and how my behavior (positive or negative) affects my employees.”
– Virgil Williams, Office Manager, Timothy Beach Resort, St. Kitts
67. CK 2000 – Supervisory Management
“I would recommend the Supervisory Management Techniques course because of the huge amount of valuable information that it contains. The program would definitely be beneficial to any organization.”
- Robert Walters, Office Manager, Nevis Electricity Company Ltd., Nevis
68. CK 2000 – Supervisory Management
“The course made me more aware of signs to look out for that affect my staff and enable me to tackle problems before they can get out of control. It has brought to my attention areas of supervising I was not aware of before. The instructor’s teaching method is excellent. Because of the program, I am now a more efficient and productive supervisor.”
- Jacinth Welsh, Office Manager, Federation Media Group Ltd., St. Kitts
69. CK1800 – Customer Service and Communication Techniques for Airport and Front Line Staff
“The reward and recognition and the Maslow-Hierchy of needs is the part I enjoyed the most. The overall presentation was well presented.”
– Florencia Bryson, Secretary, Princess Juliana International Airport, St. Maarten
70. CK1800- Customer Service and Communication Techniques for Airport and Front Line Staff
“The instructor’s method of teaching was very informative. I learned a lot.”
– Patricia Pantophlet, Administrative Assistant, Princess Juliana International Airport, St. Maarten
71. CK1800 – Customer Service and Communication Techniques for Airport and Front Line Staff
“The part most valuable to me was the rewarding and recognizing of employees. I learned a variety of ways to show appreciation to employees.”
– Geraldine Samuel-Gilbert, Human Resources, Princess Juliana International Airport, St. Maarten
72. CK1800 – Customer Service and Communication Techniques for Airport and Front Line Staff
“The course was the best course I ever had!”
– Clyde Carly, ADF Department, Princess Juliana International Airport, St. Maarten
73. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“I enjoyed everything about this training. It was excellent!”
– Florencia Jllidge, Tax Department, Princess Juliana International Airport, St. Maarten
74. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“The presentation was well put together and the instructor was very professional. I would definitely recommend this program to other corporations.”
– Valerie Lawrence, Lead Hostess, Princess Juliana International Airport, St. Maarten
75. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“Extremely informative!”
– James Lake, Cashier, Princess Juliana International Airport, St. Maarten
76. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“The instructor’s teaching style is excellent. Good job, keep up the good work!”
– Sylvina Skeete, Customer Service Representative, Princess Juliana International Airport, St. Maarten
77. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“I would recommend this program to others because the overall presentation was excellent.”
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James Arrindell, ADF Department, Princess Juliana International Airport, St. Maarten
78. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“I found the entire program to be of great importance because it relates to everything I do on a daily basis. The overall presentation was great.”
– Daniela Walters – SBCL Department, Princess Juliana International Airport, St. Maarten
79. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“The instructor knew his material. I would like to attend future training with the same instructor.”
- Fay George, Princess Juliana International Airport, St. Maarten
80. CK1800 – Customer Service and Communication Techniques for Airport and Front Line Staff
“I would recommend this program to others because they would really learn a lot. I benefited from the entire training.” – Felicia Cranstor, ADF Department, Princess Juliana International Airport, St. Maarten
81. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“This course gave me a clearer understanding on how to better communicate with the customer and the instructor was excellent.”
– Bernadine Philips, ADF Department, Princess Juliana International Airport, St. Maarten
82. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“I will recommend this course to everyone I come in contact with because it has truly helped meand I feel it would be beneficial to others.”
- Caroyln L. Connor, ADF Department, Princess Juliana International Airport, St. Maarten
83. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
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The entire presentation was of great value.”
- Kadina Hodge, BCL Department, Princess Juliana International Airport, St. Maarten
84. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“I learned how to better deal with customers in a variety of situations. I also liked the way the instructor interacted his training with everyday situations and I hope to attend future training.”
- Alain Cotton, PLS Department, Princess Juliana International Airport, St. Maarten
85. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“I enjoyed the overall presentation on Customer Service. It was truly a step forward.”
–Cedric Lambert, Finance, Princess Juliana International Airport, St. Maarten
86. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“Now that I have taken this course, I can go back to my job and give better service. The instructor was excellent and made the program easy to understand. I will certainly follow-up on future courses.”
- Jasmine York, Customer Service Representative, Princess Juliana International Airport, St. Maarten
87. CK1800 - Customer Service and Communication Techniques for Airport and Front Line Staff
“I learned how to assist people in emergency situations in addition to my skills in customer service.”
– Magdaline Augustine, ADF Department, Princess Juliana International Airport, St. Maarten
88. CK2000 - Supervisory Management
“The overall presentation and instructor were excellent.”
- Shyrill Brown, Supervisor-BCL Department, Princess Juliana International Airport, St. Maarten
89. CK2000 - Supervisory Management
“This program was excellent and I recommend it to all of my company’s departments.”
Jacqueline Williams, Security Supervisor, Princess Juliana International Airport, St. Maarten
90. CK2000 - Supervisory Management
“The instructor was well experienced in his field. Overall he did an excellent job.”
- Gerald Baptiste, Fire Brigade Officer, Princess Juliana International Airport, St. Maarten
91. CK2000 - Supervisory Management
“I benefited from the entire program. The instructor was very knowledgeable about the program.”
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Raymon Joseph, Human Resources Supervisor, Princess Juliana International Airport, St. Maarten
92. CK2000 - Supervisory Management
“Great course, very informative, good information to take back to the job.”
- Brinda John, Section Head Security Administrator, Princess Juliana International Airport, St. Maarten
93. CK2000 - Supervisory Management
“The overall program has helped me improve my leadership skills and is recommended to enhance one’s skills. The instructor brought over the information very professionally and was well versed and prepared.”
- Darlene Hanson, Senior Accounts Administrator, Princess Juliana International Airport, St. Maarten
94. CK2000 - Supervisory Management
“The time management part of the program was very beneficial. It showed me how to get more done with the time I have in a work day.”
- Joyce York, Secretary, Princess Juliana International Airport, St. Maarten
95. CK2000 - Supervisory Management
“A lot of information was shared which I can apply to my job. The instructor was very knowledgeable.”
- Jerry Sprott, Section Head Investigative Unit, Princess Juliana International Airport, St. Maarten
96. CK2000 - Supervisory Management
“I would recommend this course because it is geared for improvement in all areas for all persons in the working field.”
- Elsidro F. St. Jago, Fire Department, Princess Juliana International Airport, St. Maarten
97. CK2000 - Supervisory Management
“The part of the program of most value is Communication because it is a company’s most problem area. This program has all of the tools for improving communication skills.”
- Roberto L. Huntington, Fire Department, Princess Juliana International Airport, St. Maarten
98. CK2007 – Training & Presentation Techniques
“The development of curriculum was of most value. Our department had no prior formalized training and this program has helped in designing a curriculum for our company and building a better base from which to begin.”
– Yvette Coakley, Account Executive, J.S. Johnson & Co. Ltd, Nassau, Bahamas
99. CK2007 – Training & Presentation Techniques
“The course was comprehensive and cutting edge. I would recommend this course to anyone who wants to succeed as a Training Manager.”
- Margo Adderley, Chief Training Officer, Ministry of Public Service, Nassau, Bahamas
100. CK2007 – Training & Presentation Techniques
“It has helped me develop more as a new trainer. The program was highly informative, research was great and the instructor’s delivery of the information was excellent!”
- Mideya Kirchman, Training Officer, Cayman National Corporation, Cayman Islands
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