HOTEL MAINTENANCE & REPAIR PROCEDURES
All parts of the program were informative, especially in the areas of health and safety operations. There are changes and improvement one should make and maintain to achieve quality service. This type of training should be ongoing, and not just periodical. The instructor was informative and very competent with imparting his knowledge.
Junior Edwards, Property Operations, The Carlton Savannah Hotel, Trinidad & Tobago
HOTEL MAINTENANCE & REPAIR PROCEDURES
The entire program can be very useful to everyone regardless of where in the hotel industry you work. The instructor was clear and precise in each aspect and section he taught. He used a lot of examples and ensured that we understood each topic he presented.
Sherman Bourne, Property Operations, The Carlton Savannah Hotel, Trinidad & Tobago
HOTEL MAINTENANCE & REPAIR PROCEDURES
The area I liked best was learning about hazardous materials. The program was very good. It provided me with an opportunity to interact with my fellow co-workers. I would like to take this opportunity to say ‘thank-you’ to the instructor, it was timely. He brought a lot of practical examples to the table.
Ronald Riley, Property Operations, The Carlton Savannah Hotel, Trinidad & Tobago
HOTEL MAINTENANCE & REPAIR PROCEDURES
This program was excellent, all parts of it was of value to me. It presented practical ideas that almost everyone can relate. It was also a reminder that I need to make a lot of changes in my own style. The instructor’s presentation was simple and to the point.
Troy Gilkes, Property Operations, The Carlton Savannah Hotel, Trinidad & Tobago
HOTEL MAINTENANCE & REPAIR PROCEDURES
The part of the program that was of most value to me was in the area of handling chemicals and being safe on the job. My awareness of these safety issues will allow to be more careful and being more customer-friendly to our guests. The instructor kept my attention to its fullest. He gave me so many useful tips, that I plan to use them in my own job.
Anthony Binder, Property Operations, The Carlton Savannah Hotel, Trinidad & Tobago
HOTEL MAINTENANCE & REPAIR PROCEDURES
Taking work orders and a procedure for tracking them was the most useful tip I have ever had to do my job. It also provided ideas and suggestions which I can develop and use in the maintenance department and make it more efficient for all. The instructor was very engaging in his delivery-.
Shane Graybeal, Maintenance, The Carlton Savannah Hotel, Trinidad & Tobago
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